- Clean toilet, including underneath seat, and scrub bowl with brush
- Wipe the window sill first, then clean the hand basin and bath
- Use a multipurpose cleaner on shower base and bath, but shower cleaner (not Windex) on glass. Ensure it is free of sand and hair, and polished.
- Empty the toilet bin and wipe.
- Replace the toilet roll with a new one (you are welcome to take the incomplete rolls for your use). Fill spare rolls. Ensure there is a pack of toilet paper in a cupboard somewhere for guests to access.
- Hang clean bath mat over shower, two hand towels on rack, top up face washers to always have six (or if house sleeps more than six at least one each)
- If there are multiple racks hang folded bath towels on all (where possible all towels should be hung or folded in the bathroom)
- Under sink leave a hand towel and bathmat neatly folded as a spare
- No tags showing on towels
- Give mirrors and chrome a final check
- Check cupboard is tidy and wiped, labels on bottles face forward
Below are some videos showing you how to hang a towel, fold towels if needed and roll facewashers and hand towels.

Toilets
Remember guys stand and girls sit – so what are people going to see when they are using the toilet!
Clean toilet, including underneath seat, and scrub bowl with brush
Wipe the window sill first and the top of the toilet cistern
Clean cobwebs (check behind the door) and clean skirting.
Empty the bin and add a bin liner for the next clean.
Add a new toilet roll (you are welcome to take left over rolls home with you!).
Bin and all cleaning products go on one side of the toilet – and the toilet roll holder goes on the other (left normally).
Make sure the toilet seat is DOWN when you finish cleaning.

Showers
Use a multipurpose cleaner on shower base and bath, but shower cleaner (not Windex) on glass.
Polish any glass and chrome. Check there is no damage to the shower head.
Ensure there is no sand and hair left on the walls, floor or in the drain.
Wipe down any niches and check levels of shampoo, conditioner and body gel.
Place a bath mat over the side of the shower.

Baths
Wipe clean baths (vaccum the bath to pick up hairs & dust that collect)
Check any bath caddies, top up bath salts & add 2 facewashers. Fold bathmat over the edge of the bath.
Wipe the taps and spout.

Sink
Wipe the sink – removing toothpaste, hair and other residue.
Wipe taps and spout.
Clean mirror.
Check handwash levels and add rolled facewashers.
Check tidieness of the cupboard. It should include shower cleaner, tissues, hairdryer, bug spray, spare bathmat and handtowel. All labels facing out.

Towels
Each bathroom should have the following left:
- Bath mat (1 over the shower, 1 over the bath – larger houses always must have at least 2 bathmats left, even if there is no bath)
- 1 hand towel per bathroom, hang on a rack or rolled beside the sink (see the video below)
- 6 face washers rolled (see the video below) (or if house sleeps more than six at least one each)
- One towel per guest (check for next booking) hang on racks (as per video below) or if not enough space folded (as per video below) and left in a neat pile.
Tags are never to be showing on towels – we would also prefer to leave too much than not enough!